Peterson understands the complex needs for technical service in the earth moving industries. That's why Peterson has 4 technical communicators on site at all times. These communicators act as catalysts between the technician working on your piece of equipment and Caterpillar to make sure there is no technical problem we can't handle.

These communicators are experts in the make up of all our machines and also know the right people to call at CAT when we don't know the exact answer. When we encounter a problem with your machine we may not always have the answer right in front of us, but we know how to contact the people who do.

This is Peterson's commitment to you, that no matter what the problem is, we're always prepared to get you an answer.